Terms and Conditions

Terms of sale: For established accounts, terms are net 30 days from date of shipment. Overdue accounts are subject to a service charge on the unpaid balance at the rate of 1.5 percent monthly (18% annual percentage rate). If you do not have an established open account, payment is requested with your order prior to shipment. To establish credit, we request three reliable trade references and the name of your bank.

Acknowledgement: Upon receipt of your order, we will send you a confirmation of the nursery stock available.

Conditions of sale: Fairdale and Countryside Nurseries have earned the reputation of applying the greatest care towards the proper labeling and grading in keeping varieties true to name. Warrants apply to the extent of the purchase price only. Should stock prove untrue to name as labeled, and upon satisfactory proof, we will replace at no charge or refund the purchase price thereof.

Claims: Please check the condition and count of your nursery stock order as soon as you receive your shipment. No claim for shortages or damaged material will be honored unless it is noted in writing on the Bill of Lading upon receipt of the shipment. Notice of shortages, unsatisfactory or damaged material must be received within 10 days of receipt of the shipment accompanied by a signed receipt from the delivering carrier. At no time will be responsible for more than the purchase price of the stock ordered.

Substitutions: An adjustment of one grade size up or down may need to be made to conform to our crop due to seasonal growing conditions beyond our control. When necessary, substitutions of Rhododendron varieties may be made in like varieties and hardiness to come as close as possible to what you have ordered. If substitutions are not acceptable, it must be indicated on your order.

Delivery information: Our automated routing service insures the most direct routing of loads to your locality. By pooling or combining orders in your region, we can offer the quickest and most economical delivery. We work with a select group of transportation brokers to assure a consistent level of service. Our trucks are carefully packed and every effort is made too insure prompt, safe delivery by the trucking company.

Freight: All prices are F.O.B. Fairdale Nursery, Wilsonville, Oregon, and/or Countryside Nursery, Aurora, Oregon.

Please contact us with any questions or for additional information.